Our default shipping carrier is Australia Post.
We do not ship outside Australia at this time.
Our orders are dispatched within 24-48 hours, and delivered on business days
(Monday through Friday, excluding public holidays).
Standard Shipping: $12.99
Free Standard Shipping on purchase over $69
Express Shipping: $45 on all orders
| Shipping Service | Expected Delivery Lead Time* |
| Standard Shipping | 10 to 20 Business Days |
| Express Shipping | 5 to 8 Business Days |
*Lead time excludes dispatch. Delivery of orders to remote areas or high order volumes may take longer than expected.
Cancellation & Return
Order Cancellation
Cancelling an order is possible if you contact us within 24 hours from your order date/time.
Please note that order cancellation is not possible for order that has been dispatched. Should the cancellation is compulsory, the request will be treated as Return. A cancellation processing fee will be levied which is 15% of your purchase amount and incurred shipping fee is non-refundable.
Returns & exchange
Any return or exchange of items can only be made within 15 days after the order is received.
All returned items must be in unopened/original condition, with original packaging or else it will be rejected upon receiving.
We do not accept return or exchange in the following cases:
- Free items
- Items are not in original condition or have been opened for use
Any extra charges incurred in an exchange or return (eg. re-shipping cost, resending cost, duties and taxes) shall be borne by customer. We will process the refund or exchange request as soon as we receive the returned items. Please email us for the detailed return address. It is recommended to use delivery service with a tracking system to return the items.
Return Address:
SUNDAY INTERNATIONAL TRADE CO., LIMITED
Unit No. A222, 3/F, Hang Fung Industrial Building Phase 2,
No. 2G Hok Yuen Street, Hung Hom,
Kowloon, Hong Kong
If you receive a defective item, please email us with a photo of the item as a proof and we offer free replacement as compensation once the item is confirmed as defective. Goods are classified as defective if they are received in damaged condition, or where a manufacturing defect is noticeable on the items. Please note that items that are damaged as a result of improper usage and mishandling by the customers are not considered to be defective.
Receiving a refund
All refunds are issued based on the payment method used at the time of purchase.
There will be a 15% cancellation charge and shipping cost is non-refundable for items returned due to:
- Order cancellation for order that has been dispatched
- Shipment return as a result of unclaimed by customer
- Shipment return as a result of wrong shipping information provided by customer
Refund usually takes 7-10 business days to show on your account due to varying processing time between payment providers.
If the standard time-frame as mentioned above has passed and you have still not received the refund, please contact your card issuer/bank for more information.
All refunds will be made in USD, we will not be liable for any losses incurred as a result of currency fluctuations or exchange rates.
1. Before the first time wearing, please soak the lenses in multi-purpose contact lens solution for at least 6 hours.
2. Please take off your lenses before sleeping.
3. Please do not attend any water sports when wearing lenses.
4. Always wash your hands before wearing, removing or handling your contact lenses.
5. Rinse and scrub your lens every 2-3 days to prevent protein precipitation which is not good for eyes.
6. Insert lenses before putting on make-up around eyes, and take off lenses before removing make-up.
7. Contact lenses are not one size fits all, please check with your Eye Care specialist to make sure whether the parameters are suitable for your eyes before purchasing.
Safe & Comfort
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40% Water Content
Keeps long-lasting moisture, not easy to cause long-term wear and water shortage.
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Made of non-ionic Material
Reducing the attraction of protein deposits and retaining long-lasting moisture.
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Sandwich Technology
Encapsulates color pigments and embeds them within lens layer to avoid direct contact.
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1.7x Higher Oxygen Permeability
Make your eyes more breathable, bringing comfort to eyes for long-time wearing.
Certifications
ISO 13485 & CE Certified
To protect eye health, our contact lenses use FDA-approved pigments. And passed the most stringent CE and ISO quality certification system.